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1/15/2010

Atlanta Journal Constitution

While last week’s deadly shooting at a Kennesaw truck rental facility puts a public face on workplace violence, security and crisis management experts say there are many more workplace problems that fly under the radar.

They’re continually being called on to handle toxic boss-employee relationships, overwhelmed workers, verbal threats, violent outbursts and other workplace problems that have intensified during the recession.

More than 2 million incidents of workplace violence occur in the United States every year, costing businesses $70 billion, according to EmployeeScreenIQ, a backgrounding firm.

As anxiety about layoffs, unemployment, natural disasters like last week’s Haiti earthquake and threats of international terrorism continues to rise, people are feeling increasingly out of control, and that stress manifests itself in myriad ways.

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