Total Quality Service

A total, uncompromised commitment to excellence is the foundation of our unparalleled user experience at EmployeeScreenIQ. We exercise this principle at each level within the organization; 24 hours a day, 7 days a week, 365 days a year.

• Setting the Standard for Criminal Record Oversight - Researchers are held to the highest standards for accuracy and depth of information provided. EmployeeScreenIQ sets itself apart from our competitors with our multi-tiered vetting and continuous auditing program. We continually seek new, innovative ways to obtain information. It is these efforts that yield a nearly 20% hit rate for EmployeeScreenIQ clients; more than double the rates of most competitors.
• Thorough Review of Derogatory Information - Our Public Records Department reviews each criminal record before it is reported to the client. All Felony and Misdemeanor records are subject to our strict quality control process. We have developed a multi-tiered auditing process which reinforces our commitment to accuracy and depth.
• Stringent Resume Verification Oversight - Our intensive research procedures yield a 56% discrepancy rate between what a candidate claims and what we find from their academic institutions and past employers; nearly 30% more than our competitors. Our background specialist training program is simply the best in the business. Our staff is trained to follow our proprietary investigative techniques which provide the results you need, when you need them.
• Dedicated Customized Account Support - We tailor our services to your unique needs. Our dedicated, flexible approach allows for a seamless new client integration and transition. Ongoing metrics such as criminal hit rates and turnaround time are tracked by client, industry, and geographic region. Individual reports are proactively monitored with scheduled client notifications until they are complete.
• Knowledgeable Staff Available When You Need Them - Our clients rely on our ability to provide quality information, therefore we hire passionate, dedicated individuals to serve them. Our Client Relations team is available and accessible throughout the day.
• Privacy Protection for Our Clients and Their Applicants - We understand how important privacy and data security is to you and your business. This resonates throughout our entire operation. Our company and our staff are committed to your security and the protection of confidential data. To solidify these efforts, EmployeeScreenIQ is Safe-Harbor certified with the U.S. Department of Commerce.

Our commitment to you is to deliver the most accurate information available in the timeliest manner possible while protecting the rights and personal privacy of your employment candidates.