Technology Challenges & Changes in Employment Background Checks
July 25, 2013
In addition to EmployeeScreenIQ’s Quick Takes Video Series, we filmed footage of our panelists discussing the latest trends in the industry. We’re calling this additional footage our “roundtable” videos, all of which are currently available by visiting our EmployeeScreenIQ Video Library. You can subscribe to our YouTube Channel for even more videos.
Technology improves and changes so rapidly every day, it’s nearly impossible for any single person or company to keep up. In human resources, it seems there are new technologies daily vying for your attention, with possibly little time to stay on top of everything. More importantly, there are changes in technology related to employment background checks that employers should be aware of in order to keep background screening programs in line with the law.
One of the panelists in this video, Jason Morris, EmployeeScreenIQ president points out that employers may wonder, Why can’t I go on my iPhone and see what’s in every court in the country? Our panelists delve into this question and many more throughout the video. The first point is there isn’t a unified court system in the United States for criminal background checks. Neither employers or background check companies can check one system and pull up a criminal record, sometimes it requires quite a bit of research to verify or eliminate the possibility of a criminal record. In addition, technology is not at a point where a unified system is possible and some employers might be surprised that nothing like that exists right now.
Kevin Bachman, VP of Quality Service, describes that yes, you can go on your phone, search and find information on an applicant somewhat quickly. However, this information might not be accurate. While EmployeeScreenIQ might recommend a service to someone today, five years ago we might have said “no way”. This begs the question, what about five years from now–2018, what kind of services will we recommend to our clients and potential clients that we wouldn’t recommend today? Technology and the world is ever-changing, so who can know?
In addition, there situations being taken into consideration such as the Federal Trade Commission (FTC) looking at mobile apps in recent months. Mainly, providers might be misleading consumers with the information they provide and they need to realize that the Fair Credit Reporting Act (FCRA) must stil be followed .
From a client standpoint, Kelly Lucha, Director of Client Relations, points out that only certain people should view search results and that should not be just anywhere or on any device—both need to be secure. Along with that, both background screening providers and our clients must treat the protection of consumer information with the utmost importance. While our industry has regulators, we also must stay updated on the newest ones as they are always changing.
Make sure to watch the video as well, but here is your takeaway:
- As an employer, you should review your screening program frequently, whether it’s every six months or every year-depending on your company’s needs.
- Along with your review, your provider should assist with making necessary changes and if the services you’re using are still relevant. Due to such a rapidly changing atmosphere in both human resources and employment background screening, it’s essential to stay on top of the most recent changes in technology.
Quick Takes is a video series blending together bits of experience and expertise from EmployeeScreenIQ’s background screening experts. With a newsroom feel, discussions surround the latest issues in the background screening industry. All of the videos were filmed unscripted-giving you the opportunity to hear genuine responses from the professionals. Topics range from social media background checks to conducting a thorough criminal records search. We’re releasing a new video every month, so stay tuned.