What Does a Background Screener Really Do?
August 21, 2013
In addition to EmployeeScreenIQ’s Quick Takes Video Series, we filmed footage of our panelists discussing recent trends in the industry. This additional footage is our “roundtable” videos, all of which are currently available by visiting our EmployeeScreenIQ Video Library. You can subscribe to our YouTube Channel for even more videos.
Have you ever wondered, what does a background screener do? In this roundtable discussion, Kelly, Jason, Kevin, and Angela each provide their perspective about what a background screener really does, each of them having worked in the industry for many years. Of course you probably know the basic answers-a background screener will verify employment and education or conduct a criminal background check on a job candidate. But at the end of the day, what is a background screener ultimately working to provide?
Jason asked the question, What do you do? to EmployeeScreenIQ background check experts. Read a summary of each of their responses below and watch the video above for more details.
Kelly, Director of Client Relations: Working as a background screener means being a part of a complex process. You provide a tangible product to clients, but you’re also building relationships. You have to know your client’s industry. We partner with our clients to help them make a hiring decision, and along with that, it’s also important to recommend services that work best for them.
Jason, President & COO: Working as a background screener means that we want to protect our client’s workforce and help them make more intelligent hiring decisions. We’re working to help companies find more qualified people by providing them with a product that will help them to do so.
Angela, VP of Compliance & General Counsel: A background screener’s job is not to provide a cookie-cutter solution for every client. In agreement with Kelly, we partner with the client in the background screening process. The client also looks to us as the expert in this portion of the hiring process.
Kevin, VP of Quality Service: In short, a background screener’s job is to help qualified people get jobs. However, this is a much more complex process. A screener must work with all parties involved. Their job is not to find criminal records in order to prevent people from getting jobs. A background screener works to collect all information available for a candidate. The most important part of this process is to acknowledge that there are real people behind the reports we create.
Quick Takes is a video series blending together bits of experience and expertise from EmployeeScreenIQ’s background screening experts. With a newsroom feel, discussions surround the latest issues in the background screening industry. All of the videos were filmed unscripted-giving you the opportunity to hear genuine responses from the professionals. Topics range from social media background checks to conducting a thorough criminal records search. We’re releasing a new video every month, so stay tuned.