Adjudication: Grading Your Background Check
October 16, 2013
In addition to EmployeeScreenIQ’s Quick Takes Video Series, we filmed footage of our panelists discussing recent trends in the industry. The “roundtable” videos are all available by visiting our EmployeeScreenIQ Video Library. You can also subscribe to our YouTube Channel for more videos.
In this round table video, we’d like to introduce the topic of adjudication services. This term commonly refers to the process background screening companies use to support employers’ application of their hiring matrix and, or their adverse notification responsibilities.
For those that don’t use adjudication in employment background checks, this might be an unfamiliar concept. In this brief roundtable, our panelists discuss what purpose adjudication serves as well as what it doesn’t provide to employers. As an administrative service, this process helps both clients and applicants have a smoother background check experience. Watch the video above to hear what our panelists have to say about adjudication.
Generally, adjudication functions as a service in which a background check is assigned to a particular category based on the employer’s hiring guidelines. Be aware that this is by no means giving the background screening provider the responsibility of making a hiring decision for their client. In addition, there is no subjectivity when assigning a background check to a certain category. The administrator must assign to a category according to the client’s hiring guidelines.
You might be asking, so how are these background checks categorized? Typically, a background check is categorized by color—green, yellow, or red, based on criteria previously determined by the client. The criteria might include motor vehicle or criminal record results.
In addition, the background screening provider should never randomly assign a candidate to a category. If something is unclear in either the background check results or the client’s hiring criteria, the client should be contacted for clarification.
Lastly, why might this service be helpful for clients? In particular, some criminal records results might contain court jargon or other information that is difficult to understand. Adjudication is a solution for clients to easily understand the background check results.