I think we can all agree that no one loves waiting for their employment background checks to be completed, especially when there are delays. It can throw a log jam into your hiring process, potentially delay your start dates and even spook your candidates. And nobody wants that to happen.
The natural tendency is to blame the background screening company, right? Surely, they’re too busy otherwise the work would be completed. That might be true with some providers, but for those of us that focus on delivering the most comprehensive and compliant background checks, these delays can be par for the course. In our case, volume has little to nothing to do with delays. For us, the two biggest contributors to delayed employee background checks is authenticating and confirming a criminal record and if a court mandates that a criminal record search can only be performed by one of their clerks.
Having said that, I wanted to share a story that one of our clients told us this past week at the 2014 SHRM Annual Conference. If you’re feeling the heat over delayed background checks, you should keep reading. [...]