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I saw this on our local NBC news affiliate last night.  It appears that applicants for open positions at Starbucks at Cleveland Hopkins Airport were having their identities stolen.  Candidates were submitting their job applications which included their Social Security Numbers.  An employee was using that Personally Identifiable Information (PII) to compromise their identities while racking up over $115,000 in fraudulent credit card charges.  Many employers only ask for this critical information when a decision to hire is made and a background check is ready to be run.  The story supports the fact that background checks have been on the rise since the 9/11 terrorist attacks.

Northeast Ohio: Starbucks job applications used in identity theft

CLEVELAND — We’ve heard identity theft  cases involving dumpster dives, over the shoulder wandering eyes in the checkout line, and even toddlers targeted for their personal information.

The U.S. Attorney has an indictment against a woman that allegedly stole from the unemployed. Information was lifted from where they’re most vulnerable — job applications.

For Hyde Park Restaurants, the process of protecting employee identities starts with the application.

“What we’re looking for is past job experiences and personal references,” General Manager Jason Crawford said.

Private information, such as a birthdate or Social Security number, is obtained only after an applicant has been offered the job. Such sensitive documentation never stays on the premises.

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Anyone performing criminal background checks in Dallas, TX should take note that the Dallas County records building had a major flooding incident on Monday, May 31, 2010 (Memorial Day).  As a result, no one has been able to conduct criminal records searches, including the clerks, since the incident.  The word we are getting is that backup systems should be operational possibly late today or tomorrow, and the good news is that reportedly no data was lost.

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Jesse Bernard JohnstonEarlier in the week we wrote about Adam Wheeler who lied his way into Harvard. (And many other things)  This one just blows my mind.  Get ready for this.  Jesse Bernard Johnston III joined the Army Reserves as a sergeant but was not qualified to hold that rank.  According the the AP, Johnston’s only military experience was attending part of a 12-week Marine officer candidate course for college students in 2004.  This is pretty VERY scary.  Because of lax background check procedures many lives could have been at stake.  He was given security clearance and was in a position to lead troops into combat…..with no training.  Does this mean our military could possibly be infiltrated by terrorists and others wishing to do our country harm?  I think this story raises significant issues and kudos to the AP for uncovering it.  Background screening at all levels of government has come under fire over the last few years.  Is this just the tip of the iceberg?

AP INVESTIGATION: Texas man faked way into Army

FORT WORTH, Texas – A Texas man with no military experience tricked the Army into letting him enter a reserve unit as a noncommissioned officer earlier this year, a deception that placed an untrained soldier in a leadership position in a time of war, an Associated Press investigation has found.

The revelation comes just months after the Army drew criticism for failing to flag the suspicious activities of the Army psychiatrist now charged with killing 13 and wounding dozens of others at Fort Hood.

The case, detailed in court records and other documents examined by the AP, raises more questions about the Army’s ability to vet soldiers’ backgrounds as it faces continued pressure from Congress over its screening and records system. While the soldier never deployed overseas, some say the case demonstrates how easily someone could pose as a member of the U.S. military.

Jesse Bernard Johnston III, 26, joined the Army Reserve in February as a sergeant and was assigned to the Corps Support Airplane Company based at the Fort Worth Naval Air Station. But he wasn’t qualified to hold that rank, according to military records obtained by the AP. The records show that Johnston’s only military experience was attending part of a 12-week Marine officer candidate course for college students in 2004.

Maj. Shawn Haney, spokeswoman for Marine Manpower and Reserve Affairs, said Johnston didn’t complete the course’s final six weeks. “He was never considered a Marine,” she said.

The matter, currently under investigation by the Army, means a soldier received a security clearance and was in position to lead troops in combat even though he hadn’t gone through basic training or spent any time in the service. The Corps Support Airplane Company has been deployed in Iraq, providing pilots as well as intelligence and support personnel for an aviation battalion set up to destroy improvised explosive devices.

If it’s proven that Johnston gained his Army rank based on a phony Marine record, it would be the first documented case of so-called “stolen valor” in which the military was duped during the enlistment process, according to watchdogs of such fraud. Most cases involve attempts to get veterans’ benefits or other forms of financial gain. Congress attempted to crack down on military impostors in 2005 by passing a law that makes it a crime to claim false decorations or medals.

“This just raises some incredibly significant issues at a time when this country is involved in a global war on terror,” said Rep. Mike Coffman, a Colorado Republican who served with the Marines in Iraq and the first Gulf War. “If this person was able to penetrate the military fraudulently, you have to ask the question: Couldn’t somebody who was out to do harm to our country do the same thing?”

Coffman is pushing for the creation of a single database for all military records as a step toward eliminating fraud.

Army officials, citing an ongoing investigation, declined to provide details of Johnston’s enlistment or say whether he’s suspected of providing false documents or using some other means to make himself out to be an ex-Marine.

Questions about Johnston were raised by an officer who grew concerned when Johnston couldn’t satisfactorily explain how he got certain Marine medals and ribbons that he displayed. The officer, speaking on condition of anonymity because of the ongoing investigation, said he contacted Marine and Army legal authorities and learned from the Marines that Johnston never served.

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A U.S. senator is calling for a federal probe into the system of background checks for employees at nuclear plants after learning that a suspected al Qaeda member from New Jersey worked at five such sites.

“We simply cannot tolerate at any time having someone with terrorist ties working at a nuclear plant, period,” Sen. Chuck Schumer, a New York Democrat, said in a written statement Saturday.

“It seems like common sense, but clearly we need to tighten up the system.”

The FBI said earlier this week that it is investigating Sharif Mobley, a 26-year-old from Buena, New Jersey, as a suspected member of al Qaeda. Mobley also is accused of shooting and killing a security agent and severely injuring another while trying to flee the Republican Hospital in Sanaa, Yemen, last weekend, a law enforcement source said last week.

Mobley’s father said Saturday, “My son is no terrorist.” He would not comment further.

Mobley worked at nuclear plants operated by PSEG Nuclear for different contractors from 2002 to 2008, doing routine labor such as carrying supplies and assisting with maintenance activities, company spokesman Joe Delmar said Thursday.

The U.S. Nuclear Regulatory Commission said it was working with the FBI to determine whether Mobley had access to any sensitive areas of the nuclear plants where he once worked, spokeswoman Holly Harrington said.

“It’s important to note that for him to even be in the plants, he’d have to undergo a background and criminal history check,” she said. She said Mobley worked at five plants between 2002 and 2008 in “labor [and] maintenance kind of positions.”

Schumer said the Nuclear Regulatory Commission inspector general should conduct an “immediate and thorough review” of its procedures for background checks on new and transfer employees. The senator said the monitoring of current employees needs improvement.

He said the current background checks include an examination of criminal and employment histories, a psychological assessment and behavioral observation.

However, “the NRC delegates the authority to complete background checks, which results in a certain degree of disparity in how checks are carried out, and what information is ultimately covered,” Schumer’s statement said.

He said the checks are not required to cover such information as past travel and ties with other countries.

Yemeni counterterrorism forces rushed to the scene and captured Mobley, who had barricaded himself in a hospital room, said Mohammed Albasha, a spokesman for the Yemeni Embassy in Washington, on Thursday.

Mobley remains detained in Yemen after the incident at the hospital.

Yemeni authorities detained him and 10 other al Qaeda suspects this month in a “successful security sweep” in Sanaa, the capital, Albasha said. Mobley had been transported to the hospital over the weekend for medical treatment, Albasha said. He would not elaborate.

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While we respect and admire Workforce Management, we were troubled by the article, “Burden of Proof,” which was part of a special report on Background Checking (February 2010 issue).  Having been quoted in this article, I was disappointed that my quotes, and those of one of my colleagues, were presented out of context.   The author attempts to make a correlation between the lack of empirical data on the ROI of background screening and the benefits of doing so for employers.   The fact is our industry trade group, the National Association of Professional Background Screeners (NAPBS), has not conducted such studies.  However, the author fails to mention that such studies do exist outside of the trade group.

Additionally, some important points and studies on background screening were left out. For instance:

Probably more than anything, the ROI comes from bad press. Consider the following:

  • The news that a Radio Shack chief executive falsified his diploma, causing their stock to tumble drastically.
  • Last week’s revelation that at least 10 senior executives and directors at publicly-traded companies had corporate biographies claiming unearned academic credentials.

Background screening is one of the most important aspects of the hiring process; in fact, Workforce Management has published many articles over the years citing similar stats, studies and horror stories.

While I agree that the EEOC does have several initiatives to curb some background screening practices, it’s a far stretch to say the burden of proof will be on employers.  Admittedly, some companies are performing screening in a less than desirable manner.  However, NAPBS members have worked hard to separate themselves from these types of companies.  If background screening is done properly, it finds the right jobs for the right people.  If the selection of employees is done properly and no discriminatory hiring practices are utilized, the EEOC finds no cause for action.  Consider that fact that the largest user of background screening services in the world is the U.S. Government and their contractors!

Jason B Morris, President

EmployeeScreenIQ

Past Co-Chairman NAPBS

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As we reported previously Oregon is trying to ban the use of credit reports as part of a pre-employment background check.  While credit reports are rarely used as the sole factor for denying employment they are still an important tool.  Oregon is only one of many states going forward with similar efforts.  We don’t necessarily disagree with the story below, but it is important to note that credit does have an important place in some background checks…for some positions.

States may ban credit checks on job applicants

ANNAPOLIS, Md. – It’s hard enough to find a job in this economy, and now some people are facing another hurdle: Potential employers are holding their credit histories against them.

Sixty percent of employers recently surveyed by the Society for Human Resources Management said they run credit checks on at least some job applicants, compared with 42 percent in a somewhat similar survey in 2006.

Employers say such checks give them valuable information about an applicant’s honesty and sense of responsibility. But lawmakers in at least 16 states from South Carolina to Oregon have proposed outlawing most credit checks, saying the practice traps people in debt because their past financial problems prevent them from finding work.

Wisconsin state Rep. Kim Hixson drafted a bill in his state shortly after hearing from Terry Becker, an auto mechanic who struggled to find work.

Becker said it all started with medical bills that piled up when his now 10-year-old son began having seizures as a toddler. In the first year alone, Becker ran up $25,000 in medical debt.

Over 4 1/2 months, he was turned down for at least eight positions for which he had authorized the employer to conduct a credit check, Becker said. He said one potential employer told him, “If your credit is bad, then you’ll steal from me.”

“I was in a deep depression. I had lost a business, I was behind on my bills and I was unable to get a job,” he said.

Hixson calls what happened to Becker discrimination based on credit history and said his bill would ban it.

“If somebody is trying to get a job as a truck driver or a trainer in a gym, what does your credit history have to do with your ability to do that job?” Hixson said. He said he knows of no research that shows a person with a bad credit history is going to perform poorly.

Under federal law, prospective employers must get written permission from applicants to run a credit check on them. But consumer advocates say most job applicants do not feel they are in a position to say no.

Most of the bills being proposed this year resemble laws in Hawaii and Washington that prevent employers from using credit reports when hiring for most positions. The laws contain exceptions in cases where such information could be relevant to the job — for example, if the person is applying to work in a bank or an accounts-payable office.

On a national level, Rep. Steve Cohen, D-Tenn., introduced a similar bill last summer in Congress, where it is still bottled up in committee.

Even though more companies are using credit checks, only 13 percent perform them on all potential hires, according to the Society for Human Resources Management’s most recent survey. Mike Aitken, the group’s director of government affairs, said a blanket ban could remove a tool employers can use to help them make good hiring decisions.

Aitken pointed to a 2008 survey by the Association of Certified Fraud Examiners that found the two most common red flags for employees who commit workplace fraud are living beyond their means and having difficulty meeting financial obligations. The same survey estimated American companies lost $994 billion to workplace fraud in 2008.

Aitken said someone who cannot pay his or her bills on time may not be more likely to steal, but might not have the maturity or sense of responsibility to handle a job like processing payroll checks.

In Maryland, where the state Chamber of Commerce opposes a bill banning most credit checks, employers at a recent legislative hearing said they are not interested in applicants’ credit scores.

Instead, they said, they are concerned about things like debt collections and legal judgments rather than poor credit because of medical bills or school loans. They also said companies give job applicants a chance to explain their credit problems.

Last year California lawmakers voted to curb the use of such checks, but Gov. Arnold Schwarzenegger vetoed the bill under pressure from Chamber of Commerce leaders who called it a “job-killer.”

But Maryland Delegate Kirill Reznik, who drafted the bill being considered in his state, said people struggling to get jobs need help.

“We are in the great recession and this creates a vicious cycle,” Reznik said. “People lose their jobs, that naturally precipitates them getting behind on bills, their credit scores go down, they are trying to find a job to pay off the bills, and employers won’t hire them because of their credit score.”

Maryland public school employee Jen Harwood said running credit checks on job applicants “perpetuates the divide between the haves and the have-nots.”

“If you continue digging into people’s past and not looking into what people have to give today, you are making a bigger divide,” Harwood said.

Consumer advocacy groups are also lining up behind the legislation, pointing out that credit reports can contain inaccurate information.

Becker, the Milton, Wis., resident with bad credit, has found work dismantling cars at an auto recycling company that did not ask to run a credit check. He worries, though, about friends in the auto industry are looking for work and coming up empty-handed because of credit problems.

“It just seems like once you fall behind, you’re behind,” he said. “It’s really hard to get back on the right financial track.”

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Yesterday we covered the Amy Bishop shooting story on our blog.   Later in the day we were contacted by the Associated Press for comment due to our extensive coverage of Workplace Violence issues.  Other than being a bit mis-quoted, the story turned out great.  Background screening firms do NOT check weapon registrations are part of the employment screening process.  There was obviously a bit of confusion, what I said was a reference check or employment verification MAY have uncovered something.  Oh well, we are working to have the quote restated!

Jason Morris, president of EmployeeScreenIQ, a Cleveland, Ohio, company that does background checks for colleges and other large institutions, said it’s possible a background check would not have turned up the incidents in Bishop’s past, particularly since she wasn’t charged.

Part of the problem is that college professors often come to campus with very lofty credentials, like Bishop’s degree from Harvard University, Morris said.

“Sometimes they overlook certain characteristics because they’ve got this great person coming to campus,” Morris said.

“It’s not a silver bullet,” he said of background checks, but a check of weapons records “might have uncovered something.”

For the full story, read below:

Husband: Ala. prof went to range before shooting

HUNTSVILLE, Ala. — The husband of an Alabama college professor accused of shooting her colleagues says the couple went to a shooting range weeks before the killing but he didn’t know where she got the gun.

James Anderson told The Associated Press Monday that he did not know how long Amy Bishop had a gun before Friday’s attack. He says the family did not own a gun.

Bishop is accused of opening fire at a faculty meeting at the University of Alabama in Huntsville, killing three and wounding three.

Anderson says she was acting like “a normal professor” in the days before the shooting.

He also says he and his wife were cleared in the investigation of a pipe bomb sent to one of her former bosses in Massachusetts in 1993.

THIS IS A BREAKING NEWS UPDATE. Check back soon for further information. AP’s earlier story is below.

HUNTSVILLE, Ala. (AP) — Disclosures that an Alabama professor accused of fatally shooting three colleagues was twice questioned by criminal investigators years ago raised concerns Monday of why background checks didn’t prevent her hiring at the school in 2003.

University of Alabama in Huntsville officials were meeting privately to review the files concerning Amy Bishop, a Harvard-educated neurobiologist accused of pulling a gun at a Friday faculty meeting and shooting six people, three fatally. Two of the survivors remained in critical condition Monday.

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‘Public trust’ employees ace more background checks than many job applicants. But in two hours digging, Volunteer TV News has uncovered a series of incidents dating back to 1995 that, some say, should have raised serious questions to most anybody considering putting Mark Stephen Foster–in charge of 8-and 9-year-olds as fourth grade teacher at Inskip Elementary School.

Terry Mullins says he’s known several people who have shifted career paths drastically once they hit middle age.

But he believes 48-year-old Mark Stephen Foster is a special case.

“I couldn’t possibly imagine how he could go from being a machinst into being a classroom with children,” Mullins says.

That’s why he finds is difficult to believe the fourth grade teacher charged with shooting two principals at Knox County’s Inskip Elementary school, is the same Mark Foster Foster he claims turned violent after being fired for missing too much work at Oak Ridge Tool and Engineering in 1995.

“He actually did threaten my life,” Mullins says.

“Had Oak Ridge Police not intercepted him, I might not be here.
I asked him, with a therapist present, what he would have done had my family been with me if he’d been able to confront me. He looked me straight in the eye and said, I would have kiled them also.”

Mullins says Knox County Schools never called him for a job reference before administrators hired Foster to teach at Inskip in June 2008.

“Many times people are reluctant to divulge the full gamut of their feelings about an individual,” says attorney Rick Hollow.

“They’re afraid of being sued, so many will tell you no more than
when an applicant began work, and when he or she left employment.”

Hollow says that leaves employers few options beyond utilizing public records to conduct more thorough background checks.

Knox County Schools submits applicant’s fingerprints to the Tennessee Bureau of Investigation, checks for complaints of abuse with the Department of Children’s Services, and requires a drug screen, according to Superintendent Dr. James McIntyre.

“He (Foster) came up clean,” Dr. McIntyre says.

“Probably most prospective employers do not go that far to check incident reports,” Hollow says.

‘Incident reports’, as law enforcement agencies describe them, are written accounts of investigations in which the findings do not result in criminal charges.

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PETE-TOWNSEND-SEX-OFFENDERIt’s no secret to anyone that knows me that I am a huge (understatement) classic rock fan.  Its also no secret that I also happen to be a huge football fan.  So this week my excitement is doubled because not only do we have the Super Bowl XLIV on Sunday but the classic rock band, The Who will be performing at half time.

We have written some ‘cute’ stories in the past linking well known celebrities and athletes to background checks.  NFL players make a writers job so easy because the criminal charges are endless.  I need something new…….new inspiration for a great story about background screening and the Super Bowl. Bam, it hits me, Pete Townsend is a sex offender.

Classic rock is not without its indiscretions.  From Janis Joplin, Pink Floyd, Led Zeppelin, Grateful Dead, Phish, The Beatles, The Rolling Stones and Jimi Hendrix.  (Note: If you have not heard of the aforementioned bands I don’t even want to know you) You would be hard pressed to find a classic rock band that didn’t have a run in or two with the law.  However, most of these arrests were due to drug use and/or possession.  Some would argue that their drug use made their music what it was.  Few of these come close to Guitarist Pete Townshend’s 2003 arrest for accessing child pornography.   Child abuse advocacy groups are up in arms about the NFL allowing Townshend and The Who to perform at this year’s game.  The NFL is well known for their background checks and tolerance of certain offenses. Did they think about this when asking The Who to perform?

Pete Townshend’s Sex Offender Past Threatens Super Bowl Gig

The Who are scheduled to play during the half-time show at the Super Bowl in Miami, but child abuse advocacy groups are urging the NFL to drop the act because of an incident in guitarist Pete Townshend’s past.

Townshend was arrested in 2003 for accessing child pornography online several years before. He pled guilty, claiming he was doing research for his autobiography and revisiting memories of childhood sex abuse, and was not charged. Still his name remained in the UK’s sex offender registry for five years.

Now 1500 of these fliers have been distributed to homes and schools in the Miami area.

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Will they even run background checks? No comment on this story, discuss amongst yourselves!

PH2010012804126Ex-Convicts in District Flock to Apply for Census Jobs

The word had spread, in churches and parole offices and halfway houses. The federal government is hiring for the 2010 Census, and tests for applicants were being given in a District neighborhood where unemployment is rampant.

Hundreds of men and women began lining up on the sidewalks outside Allen Chapel AME Church in Southeast Washington two hours before the doors opened one day last week. Most have criminal records involving drugs, stolen cars, burglary and the like. But they’d been told that the census would consider hiring them anyway, if not as census takers then as clerks.

Most of those bundled against the chill of a January morning were in their 40s and 50s. They said they just want to find work and get on with their lives. Some have been out of prison and job-hunting for years, some for months. All are familiar with the change in an interviewer’s eyes when they acknowledge that they have a record, and they leave knowing a follow-up call will never come.

“Imagine being 51 years old, with no marketable skills, an ex-felon and you’re black, and trying to get a job,” John Murphy said as he waited to take a census test. A barber before his 1999 burglary conviction, Murphy has secured only menial jobs since getting out of prison in 2006.

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