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Personal Background Checks

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Candidate Experience

We’ve been talking a lot about candidate experience over the past month. From our webinar highlighting how employers might be scaring away their best candidates to our newest white paper with tips for improving candidate experience before, during, and after the background check—it’s clear that the experience prospective employees have with your company is vital to your ultimate success.

With your company’s reputation hanging in the balance, you don’t want to leave candidate experience to chance. You must take strategic steps to improve and sustain a positive experience for candidates—whether you decide to hire them or not. Our white paper, Improve Your Candidate Experience: 13 Tips for a Winning Background Screening Process, shares crucial steps to take before, during, and after a background check.

In the second phase, during a background check, you’re pretty sure you want to hire your candidate—which is why you ordered a background check. But it’s not just your approval that must be won. Be sure that your candidates are informed and up-to-date during the process and still want to work for you at the end of it. [...]

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Employment Background Checks for Airlines

Commercial, freight, and fractional jet airlines impact the lives of millions of people every day. Due to the sensitive nature of facilities that airline employees (including third party contractors) work in every day, there’s no doubt that they must undergo a thorough and accurate employment background check. Letting the wrong person into any restricted facility or area can be disastrous; consider the recent case of Brian Howard, a contract employee of the Federal Aviation Administration (FAA), who started a fire in an Illinois control center that canceled or delayed over 2,000 flights at more than three different airports.

If you are in the airline industry, you know that your background screening practices are audited on a regular basis by any one of the following agencies: FAA, Department of Homeland Security (DHS) and the United States Postal Service (USPS). Fail one of these audits and the consequences could be disastrous. How can your airline avoid issues and other penalties that could result from a failure to successfully complete one of these audits?

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Background Checks Financial Services

You work hard to safeguard not only your company’s finances, but those of your clients as well. And as a company in the financial services industry, you deal with both on a daily basis. From a business perspective, it’s vital to the success of your organization that your finances are not only in order, but that you can entrust your company’s financial information with your employees. From a personal perspective, you are serving a wide range of customers—who are entrusting your company with both their personal and financial information.

For an industry that’s already heavily regulated to keep sensitive information secure, you have to wonder, is it possible to increase security? When it comes to the safety of your company as well as your customers—you can’t be too careful. And your customers’ information should be particularly safeguarded by your employees, whether you work for a bank our any other financial institution (private wealth management, brokerage services, credit union, credit card company, insurance company…the list goes on). [...]

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Improve Candidate Experience

One poor candidate experience doesn’t end there. More than 60% of candidates who have a negative experience with your organization will let someone else know. And rest assured that your job candidates are talking about your company—for better or worse. Fortunately, there are steps you can take to improve the overall candidate experience. [...]

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Resume Fraud and Employment Background Checks

It’s 1998, and a young naive kid in the sports marketing industry is asked to clean up his recently departed boss’ office. While he wasn’t thrilled about this “cush” assignment, he liked his now-former boss and wanted to make sure to send him anything he might have left behind in his rushed exit. Not to mention that there was some cool sports memorabilia that would look good in the kid’s cubicle.

One Man’s Treasure is Another Man’s Employee File?

Most of what was left were old file folders. Perhaps this wasn’t such a rushed exit after all. As he dug through the file folders, a spiral bound presentation caught his eye. It was a psychological assessment conducted on his soon to be new boss, a woman he had been working closely with for a while and someone he admired and respected a great deal. Well, this should be fun.

He opened it up and what he saw deeply disturbed him. Well, in truth, it was only one small section of the report, but that was all it took. [...]

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Employment Background Checks compliance

For those interested in staying up-to-date with the latest in compliance for pre-employment background screening and the laws that affect your use of employment background checks, follow our publication, BTW: Your Guide to Staying Out of Hot Water. This compliance resource has been created by our VP of Compliance and General Counsel, Angela Preston, and is a must-read for human resources and security professionals.

FCRA Class Action Targets LinkedIn

A recent case has pushed the issue back into the headlines, and this time, LinkedIn is in the spotlight. The popular social network was sued on October 9, 2014, for alleged violations of the Fair Credit Reporting Act (FCRA). The class action, filed in the Northern District of California, claims that LinkedIn’s reference checking services are essentially background screening functions that should be regulated by the FCRA. Read More

Retailer Dollar General Settles FCRA Class Action for $4M

Another retailer is about to shell out a multi-million dollar settlement. According to court documents, Dollar General will pay $4 million to settle a two-year old Virginia class action case for missteps in its background screening process. Read More

Holiday Hiring: Keep it Legal and Don’t Forget the Background Check

Thanksgiving is just a few weeks away, and that means Black Friday, shopping online, and holiday music overload as we get ready for the big gift-giving season. It’s hard to believe, but holiday hiring season is already well under way. If you hire holiday or other temporary workers, it’s important to hire ones that you can trust. Read More

Have a question for the next issue of BTW? Submit YOUR question for Ask Angela here: askangela@employeescreen.com.

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FCRA Sues LinkedIn

Have you ever used LinkedIn to check up on someone? An employee or a prospective new hire? Of course you have–who hasn’t? And while I’ve never actually given the “recommendations” on LinkedIn much weight, I’ve often wondered whether employers actually rely on them to make a hiring decision. Social media sites have given us a whole new window through which to view candidates—both professionally and personally. [...]

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FCRA Background Check Settlement

This is a great time of year for most retailers. The holidays are just ahead, and consumer confidence is high. That’s the good news. Here’s the bad news: the trend of retailers being hit with FCRA class action cases continues to grow. As a colleague of mine, Scott Paler said recently, you can’t drive down the street in suburban American without noting the businesses in your shopping plaza that have been hit: Home Depot, Aaron’s Furniture, Whole Foods, CVS, Panera, Nine West, A.M.C., and so on. [...]

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Background Check

They say a background check can cost someone a job, but what’s the cost of employers not doing a background check and making bad hiring decisions? It’s difficult to pinpoint the precise value of your employees. I mean, they are worth the world to you, right? However, when it comes to hiring and retaining new employees—ones that you hope will have a lasting contribution to your company, you can in fact pinpoint your costs if an employee does not work out. [...]

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Holiday hiring_2

Thanksgiving is just a few weeks away, and that means Black Friday, shopping online, and holiday music overload as we get ready for the big gift-giving season. It’s hard to believe, but holiday hiring season is already well under way. If you hire holiday or other temporary workers, it’s important to hire ones that you can trust. [...]

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