Burritos and Background Checks
September 3, 2015
Last week I ordered a burrito from a mobile app before I left the office for lunch. It was simple, easy and fast. I was anxious to see if the app would deliver on the promise of speedy pick-up. No more waiting in that line that snakes through the dining area for me! I walked in and strolled right up to the register completely bypassing that huge line. Who wants to wait in that? I have things to do, right? All told I waited maybe seven minutes for my order by app instead of the usual 25 minutes waiting in that line of hungry burrito lovers, who all have checked their Facebook statuses and Twitter feeds more than any human should in a 25 minute time frame. What an improved customer experience all thanks to technology! When I got back to the office and unpacked my personalized Mexican culinary delight, I found that the sour cream was missing and there was a complete lack of guacamole. Ugh! Mobile technology why have you forsaken me!? After a quick check of my order I realized that human error on the execution side was the culprit. Instead of trudging back to the restaurant I decided to forge ahead and eat my lunch. Even if it wasn’t exactly the way I wanted it.
Later that day, I found myself telling a co-worker about my experience and it struck me. Technology, more often than not, only improves the efficiency of a process and not the quality of the end product. I should have known this because we deal with this every day at EmployeeScreenIQ. The background check marketplace is loaded with providers that tout technological wonders that make their background checks budget conscious (cheap) and comprehensive. But we know that these are just claims and marketing fluff. Who would want to claim that the cost their background checks might induce cardiac arrest? Does any vendor promote a less-than comprehensive service?Read More
5 Secrets to Quality Employment Background Checks
September 2, 2015
Just as finding and hiring the right candidate is no simple task, the secret to quality employment background checks isn’t easy either. Your background check results depend on a variety of factors including, your background screening provider, the accuracy of your results, background screening compliance and candidate experience.
Want to know the secret to quality employment background checks? As you might have guessed, it’s not a secret after all. In fact, you can easily pinpoint the quality of your background checks based on a few characteristics.Read More
Introducing EmployeeScreenIQ’s Screen Team
September 1, 2015
Raise your hand if like me, you are getting sick of the sound of my voice, or in this case, sick of my writing. I know it’s a rhetorical question, but I will assume most of you (except my mom) are nodding your heads in unison.Read More