Total Quality Service
Great customer service isn’t just about awards, accreditations, associations, or partners (but we do have all of those). Our dedicated (and award winning) client relations team is built upon a foundation that includes.
- No call centers – Our clients get dedicated support from our team of experts
- The candidate experience is front and center- We know that you actually want to hire the candidates you’ve asked us to screen. It’s our job to deliver the most accurate data as quickly as possible.
- You don’t need to chase us down- EmployeeScreenIQ provides proactive delayed search updates if results take more than four days.
- We’re not afraid to speak up- We provide you with continuous improvement & best practice recommendations throughout the tenure of our relationship.
EmployeeScreenIQ and our employees are actively involved with these organizations that shape our industry and yours.
EmployeeScreenIQ has successfully achieved compliance with the National Association of Professional Background Screeners (NAPBS) accreditation program and is formally recognized as Background Screening Credentialing Council (BSCC) Accredited. This recognition represents EmployeeScreenIQ’s commitment to excellence, accountability, high professional standards and continued institutional improvement. Less than two percent of employment screening companies have earned this distinction and we are pleased to share such a small stage.
Accreditation is an important seal of approval that all companies should look for when choosing a background screening provider as it is the only program in our field that proves a provider’s procedures are compliant with industry best practices and affirms industry knowledge and expertise.
EmployeeScreenIQ has developed relationships with select partners who bring additional expertise to our total screening solution. These partnerships allow EmployeeScreenIQ and our clients to benefit from their valuable service offerings and expert consultation.