Never too careful

Employers struggle with just how far they can go to safeguard their clientele

 

 

By JANICE BUANNO BOYLES

For The Leader-Herald

 

New York state is getting tougher on hiring practices in the child care

industry and has set some high standards for workers in the field.

Late in 1999, the Quality Childcare and Protection Act mandated that

criminal background checks be done on all operators, employees,

assistants and volunteers of child day-care centers, school age,

child-care providers, family day-care homes and group, family day-care

homes regulated by the state.

 

To further safeguard children, the bill also requires that people 16

years and older living on the premises of a family day-care home or

group family day-care home must also undergo a criminal background

check.

 

Those found to have convictions for certain serious crimes are

automatically disqualified from operating or working in day care

settings. Furthermore, the bill allows providers to deny an application

in cases where other criminal offenses or convictions are identified.

 

But that’s not all.

 

As part of the provider’s initial application for any child day care

license or registration, the operator or provider needs to furnish the

state Office of Child and Family Services with fingerprint cards of all

employees and volunteers.

 

While New York state is paying for the cost for processing fingerprints

for group and family day care providers, operators of day care centers

and school-age, child care programs are responsible for the fee for

processing fingerprints of existing and prospective employees and

volunteers and are allowed the option to pass the cost on to applicants.

 

Melinda Malagisi of Cherished Memories Daycare of Gloversville says her

employees have been fingerprinted.

 

“Our employees take the fingerprinting cards to the Police Department,

where they get the procedure done,” she said. “Then the state runs the

background check on them. We don’t need to set up an appointment with

the police. You just walk in.”

 

Gloversville Police Capt. Robert Gugenberger said that at one time, 15

employees of the YMCA in Gloversville showed up together.

“We just scheduled another time, and we went to them to do the

fingerprinting,” he said.

 

While stiffer regulations require background checks and fingerprinting

for those caring for children in a state-registered environment, many

other businesses are on their own to formulate their company’s policies

and procedures in the matter.

 

“We now require background checks on all of our employees, other than

the normal written reference checks,” Lexington Center Director Paul

Nigra said.

 

Nigra says Lexington employees are put through the state’s central

registry check like day care providers, while those who work more

directly with clients in their homes are fingerprinted.

John Nasso, the executive director of Catholic Charities in Johnstown,

said, “We know there’s a potential problem out there when it comes to

safety in the workplace.

 

“Because of the low unemployment rates, many companies hire the first

warm body they can find just to fill a position out of necessity,” he

said. “I’ve been communicating with the district attorney’s office about

what can be done to screen prospective employees in the area.”

Room to Grow Daycare on South Main Street in Gloversville is an agency

of Catholic Charities, which is also responsible for two mental health

programs and several counseling programs in Fulton County.

“We’ve been researching different employee screening companies on the

Internet, but haven’t chosen a way yet to do extensive background

checks,” Nasso said.

 

According to Jason Morris, president of Beachwood Background Information

Services in Ohio, the potential for violence can exist in any workplace.

 

“Many individuals in management positions believe disagreeable workers

are to blame for workplace violence, and as a result are advised to

assess workers and job candidates for their alleged propensity towards

violence,” Morris said. “One common practice used to identify an

employees violent tendencies is psychological testing. Although these

tests attempt to reveal which workers may act violently and may be good

indicators for some employers, it’s still not enough.”

 

Like a convicted child abuser who secretly operates a day care center

only to commit acts of the unthinkable again and again, Morris says

workplace violence not only affects co-workers but also customers.

In his report, “Violence in the Workplace — A Growing Problem in

America,” Morris cites  various incidences of violence in the everyday

workplace:

 

 “A furniture store hired a deliveryman who looked good on paper and fit

the qualifications perfectly. After working for a few months, the man

raped a customer in her home when he came to deliver her order. Had the

company conducted a background check, they would have found two prior

incidents of sexual misconduct.

 

“And a McDonald’s restaurant in Ohio hired an employee who later

assaulted a 3-year-old child in the workplace. And there’s the pizza

restaurant that hired a convicted child molester who later was accused

of raping two teen-age employers. There’s so much evidence of  an

over-stressed population, of the employee who is downsized, laid off or

unable to handle the company’s growth in technology.

There’s lack of workplace support, understaffing, lack of training,

recession, massive mergers and unemployment that drive workers to the

brink. There’s television, movies and music that depict violence as an

accepted means of problem solving, not to mention the accessibility of

handguns,” the report states.

 

In his report, Morris suggests setting up company-wide policies and

procedures as a way to curb the violence.

 

“When a company has these set in place, following them will become

second-nature. And conducting a thorough background check through an

accredited pre-employment screening agency is very important,” the

report said. “Companies are able to find out the history of violence and

incarceration, history of drug use, abuse, negligence and other

derogatory information on an applicant. By taking it a step further and

verifying past employment, companies may also find a lapse in their

employment history including violence at another workplace.”

Morris said this type of screening should also include a credit check,

DMV check and a public records search. He further advises that a company

should develop a committee to deal with this procedure and

violence-in-the-workplace issues.

 

Morris said that about 30 percent of businesses now do pre-employment

screening that can cost anywhere from $35 to $275. This includes a

Social Security number verification, a driver’s license search,

employment and education verification, local and federal criminal record

searches and a consumer credit check.

 

Ken Derr, the manager of special operations for AMRIC Associates in

Syracuse,  agrees that employees need to have a safe working environment

and that before an employee is hired, companies have to notify all

applicants and perspective employees that a complete background

investigation will be conducted. Derr says that the type of employee

background check a company does depends on the type of position being

filled.

 

Derr says the cost of taking on an AMRIC’s employee screening service

can run anywhere from $75 for a basic background check to a more

extensive search costing $200 to $400.

 

“The charges depend on several factors,” he said. “If we’re researching

a person who has moved a lot or lived in various areas of the country,

our search could take upward of two to three weeks and cost more than

the basic three-day search done for a local person.”

AMRIC has two representatives in Fulton County.

 

Derr says AMRIC Associates are experienced in financial fraud,

white-collar crime, environmental violations, government procurement

fraud, personal protection, internal and external thefts, accident

investigations, insurance frauds, product liability, vulnerability

assessments, computer security, background investigations, trademark

violations, tax fraud and workers’ compensation.

 

While it is possible to search the Internet for employment screening

specialists, Derr said that online databases are unreliable.

“They can be outdated and incomplete, and New York state does not have a

statewide criminal background search database,” Derr said. “We

physically travel to court houses and state houses and do hands-on

investigations.”

 

Morris agrees.

 

“Companies that have field workers, as opposed to simply checking

databases, are going to provide better information,” he said. “Any

bigger companies that have been doing pre-employment screening, if they

use an online service, they’re not going to be doing it for very long. I

used to be a private investigator, and having the ability to run online

searches is  great, but it’s scary.”

 

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